Example results
1. Active listening
Active listening is a deliberate and attentive communication skill focused on fully understanding and engaging with the speaker. The objective of active listening is to provide the speaker with a supportive and empathetic environment in which their message is heard and comprehended. This involves giving undivided attention, using nonverbal cues, asking clarifying questions to ensure accurate understanding, and providing thoughtful responses that demonstrate genuine interest and empathy.
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Heads up
Do you really pay attention and stay focused when people talk to you?
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Don't Butt In
Do you let people finish what they're saying without cutting them off?
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Ask Questions
Do you ask questions to make things clearer and really get what people are saying when you talk with them?
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Show you’re really listening
Do you make it obvious you’re really listening by nodding, keeping eye contact, or giving other nonverbal cues when you talk with people?
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Holding Off on Jumping to Conclusions
Do you hold off on making up your mind until you've got all the info you need?
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Pushing your opinion or solutions
Do you make sure not to push your opinions or solutions on people when you talk, and let them share what they think?
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2. Self-awareness
Self-awareness enables you to gain a deeper understanding of your emotions, strengths, and areas for growth. This requires self-reflection, mindfulness, and feedback analysis. Enhance your ability to recognize your own biases, manage your emotions effectively, and make intentional choices aligned with your values. By developing self-awareness, you will enhance your decision-making, improve your relationships, and cultivate a strong sense of authenticity and personal growth.
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Notice Your Own Biases
Do you notice your own biases?
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Make choices on purpose
Do you make choices on purpose that match up with your values and goals?
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Look for criticism
Do you go looking for criticism from other people to get to know yourself better?
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Know what you're good at (and not so good at)
Do you know what you're good at and what you need to work on?
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Be open-minded
Do you look at things from other people's points of view?
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3. Trustworthiness
Trustworthiness is the foundation of strong relationships, both personal and professional. This requires you to cultivate trust in your interactions with others. Enhance your ability to demonstrate reliability, honesty, and confidentiality. By developing trustworthiness, you will foster stronger connections, create a positive reputation, and become a dependable and respected individual in any collaborative setting.
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Keeping promises
Do you stick to your promises?
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Be real
Do you keep it real when you talk to people?
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Being dependable
Do you keep your promises so people know they can count on you?
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Be open and honest
Do you talk openly about what you’re planning to do?
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4. Emotional Intelligence
Emotional intelligence, or EQ, is a critical skill for understanding and managing emotions, both within yourself and in your interactions with others. This requires you to delve into the components of EQ and learn techniques to enhance your emotional awareness, empathy, and relationship management. Enhance your ability to recognize and regulate emotions, understand different perspectives, and communicate effectively. By developing EQ, you will build stronger relationships, navigate conflicts more successfully, and foster a positive and emotionally intelligent work environment.
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Self-awareness
Do you really notice and get your own emotions?
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Empathy
Do you show empathy to other people?
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In-the-moment
Do you stay focused on what's happening right now when other people share how they're feeling?
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People skills
Are you good at handling social situations with emotional smarts?
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Integrity
Do you stick to your values when things get emotional or tough?
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5. Win-win mindset
The win-win mindset is an approach that seeks mutually beneficial outcomes, where all parties involved can achieve their goals and interests. This requires you to explore the principles of win-win thinking and develop strategies to foster collaboration and constructive problem-solving. Identify common ground, communicate effectively, and negotiate win-win solutions. Enhance your ability to find creative solutions, build trust, and cultivate harmonious relationships. By mastering the win-win mindset, you will promote a culture of cooperation, facilitate productive collaborations, and achieve mutually satisfying outcomes.
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Find Common Ground
Do you try to spot and find common ground?
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Being a grown-up
Do you deal with not getting what you want in a grown-up way?
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Keeping your integrity
Are you cool with walking away from a situation if it doesn't end up being good for both sides?
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Abundance Mentality
Do you keep an abundance mentality, thinking there's enough for everyone?
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6. Coaching others
Coaching is a powerful approach that supports personal and professional development by facilitating self-reflection, goal setting, and skill enhancement. This requires you to explore the principles and techniques of coaching. Effectively communicate, ask powerful questions, and provide constructive feedback. Enhance your ability to support others in achieving their goals, unlocking their potential, and navigating challenges. By mastering coaching skills, you will empower others, foster a culture of growth and development, and create a positive impact as a mentor or leader.
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Kickin' off with trust
Do you make sure to build trust before jumpin' into things?
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Setting Expectations
Do you set clear expectations about what might happen?
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Ask Awesome Questions
Do you ask questions in your coaching chats that spark new ideas?
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Give helpful feedback
Do you give helpful and constructive feedback?
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Show the way to solutions
Do you help folks find their way through challenges?
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7. Confidentiality
Confidentiality is the ethical principle of maintaining the privacy and trust of sensitive information. This requires you to explore the importance of confidentiality and develop strategies to uphold it. Handle confidential information responsibly, maintain privacy, and adhere to legal and ethical standards. Enhance your ability to establish trust, communicate confidentiality expectations, and handle sensitive situations with discretion. By mastering confidentiality, you will foster a culture of trust, demonstrate integrity, and protect the confidentiality of individuals and organizations.
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Handling secret info the right way
Do you handle secret info the right way?
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Keepin' it private
Do you keep the sensitive stuff people share with you on the down-low?
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Handling touchy situations on the down-low
Do you handle touchy situations on the down-low?
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Keeping it ethical
Do you stick to ethical standards when dealing with confidential info?
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8. Receiving feedback
Receiving feedback is a crucial skill that enables you to grow and improve by leveraging the insights and perspectives of others. This requires you to learn how to receive feedback with an open mind and use it constructively. Manage your emotional reactions, actively listen to feedback, and separate the message from the messenger. Enhance your ability to receive feedback gracefully, analyze it objectively, and apply it to your personal and professional development. By mastering the art of receiving feedback, you will foster a culture of continuous improvement, strengthen relationships, and achieve your full potential.
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Handle your emotional reactions
Do you keep your cool when getting feedback?
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Active listening
Do you really listen when getting feedback from others?
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Separate the message from the messenger
Do you separate the message from the messenger when getting feedback?
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Check out the message without bias
Do you check out the feedback message without letting your feelings mess with how you see it?
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Using Feedback
Do you use the feedback you get?
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