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1. Accountability

Accountability empowers you to take ownership of your actions, responsibilities, and commitments. Enhance your ability to consistently meet and exceed expectations, deliver on promises, and take proactive steps to rectify any mistakes or setbacks. By embracing accountability, you will build trust, credibility, and reliability.
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Take charge

Do you step up and take charge instead of waiting for someone else to give you tasks or check up on you?

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Living up to what's expected

Do you live up to what people expect from you?

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Owning Up to Mistakes

Do you own up to your mistakes and take responsibility when they happen?

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Keeping promises

Do you always follow through on what you promise or commit to others?

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Speak Up

Do you speak up and share what you think, your ideas, or any concerns you have?

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2. Empathy

Equip yourself with the powerful skill of empathy, enabling you to understand and connect with others on a deeper level. Recognize and appreciate different perspectives, communicate effectively, and demonstrate genuine compassion. Through practical exercises and reflective practices, you will enhance your ability to listen actively, validate emotions, and respond empathetically. By embracing empathy, you will foster stronger relationships, build trust, and create a supportive and inclusive environment.
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Be curious

Do you honestly try to get where other people are coming from?

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Look for what you have in common

Do you try to find things you have in common when you talk to other people?

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Sharing experiences

Do you talk about your own experiences when you're chatting with other people?

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Put yourself in their shoes

Do you try to see things from other people's perspective?

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Connect with your feelings

Do you connect with your own feelings to help you get where other people are coming from?

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3. Problem solving

The essential skill of problem solving can be applied to various contexts. This requires analyzing complex situations, identifying root causes, and generating innovative solutions. Enhance your critical thinking abilities, creativity, and analytical reasoning. By becoming a skilled problem solver, you will be equipped to tackle challenges head-on, overcome obstacles, and contribute to meaningful and sustainable outcomes.
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Figure out what the problem is

Do you figure out what the problem is before you try to fix it?

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Figure out the problem

Do you actually take the time to figure out problems?

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Come up with possible solutions

Do you try out different ways to solve problems?

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Check out the options

Do you look at a bunch of different options when you're trying to solve problems?

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Putting the solution into action

Do you actually put solutions into action to fix problems?

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Check out the results

Do you check how things turned out when you’re solving problems?

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4. Relationship building

Relationship building is the core skill to establish and nurture meaningful connections with others. This requires effective communication strategies, active listening techniques, and conflict resolution skills. Enhance your ability to build trust, cultivate empathy, and collaborate effectively. By developing strong relationship-building skills, you will create a supportive network, foster a positive work environment, and unlock opportunities for personal and professional growth.
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Show respect for each other

Do you show respect to people in your relationships?

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Being open when you talk

Do you talk openly with people to build good relationships?

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Going for Equality

Do you try to keep things equal in your relationships?

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Reach Out Often

Do you usually reach out and keep in touch with other people?

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Exchange Value

Do you bring something valuable to your relationships?

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5. Trustworthiness

Trustworthiness is the foundation of strong relationships, both personal and professional. This requires you to cultivate trust in your interactions with others. Enhance your ability to demonstrate reliability, honesty, and confidentiality. By developing trustworthiness, you will foster stronger connections, create a positive reputation, and become a dependable and respected individual in any collaborative setting.
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Keeping promises

Do you stick to your promises?

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Be real

Do you keep it real when you talk to people?

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Being dependable

Do you keep your promises so people know they can count on you?

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Be open and honest

Do you talk openly about what you’re planning to do?

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6. Conflict resolution

Conflict is an inevitable part of human interaction, and you will need to develop the skills necessary to navigate conflicts effectively. This requires strategies for managing disagreements, fostering constructive dialogue, and finding mutually beneficial solutions. Enhance your ability to remain calm, listen empathetically, and facilitate productive discussions. By mastering conflict resolution, you will foster a culture of open communication, build stronger relationships, and create an environment conducive to collaboration and growth.
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Dealing with Conflicts

Do you deal with conflicts?

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Figuring out what the problem is

Do you make sure everyone’s clear about what’s going on and what the issues are when there’s a conflict?

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Don’t Play the Blame Game

Do you stay away from blaming or pointing fingers at people?

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Keep your cool

Do you keep your cool and stay collected when things get heated?

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Get everyone involved

Do you get everyone involved when you're dealing with conflicts?

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Figuring Out a Solution

Do you jump in and help figure out solutions when there's a conflict?

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7. Adaptive communication

Adaptive communication is an essential skill for effectively engaging with diverse individuals and navigating different communication styles. This requires you to learn strategies to flex your communication approach based on the needs of others. Enhance your ability to listen actively, ask thoughtful questions, and adapt your message to different audiences. By developing adaptive communication skills, you will foster stronger connections, resolve conflicts more effectively, and create a culture of inclusivity and understanding.
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Really listen up

Do you really pay attention when people talk to you?

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Get to know who you're talking to

Do you actually take the time to get to know the person you're talking to, like their background, what they like, and how they like to chat?

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Be curious

Do you actually care about what the other person wants to talk about or what they're worried about?

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Get what's going on

Do you find out what's important and what's going on before you jump into a conversation?

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Keep an Eye on What's Going On Around You

Do you notice what's going on around you and change how you talk if you need to?

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8. Teamwork

Teamwork is the ability to collaborate and work effectively with others to achieve common goals. This requires you to explore the dynamics of successful teamwork and learn strategies to contribute to high-performing teams. Enhance your ability to communicate clearly, listen actively, and value diverse perspectives. Develop skills in cooperation, conflict resolution, and decision-making. By embracing teamwork, you will enhance your interpersonal skills, maximize collective potential, and achieve outcomes that are greater than the sum of individual contributions.
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Being dependable

Do you keep your promises and hit deadlines?

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Keeping everyone in the loop

Do you keep everyone in the know about important updates?

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Be chill

Do you show flexibility in your approach?

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Share your stuff

Do you share your stuff willingly to make progress together?

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Putting Shared Goals First

Do you put shared goals ahead of your own?

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Add value

Do you pitch in to hit shared goals?

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9. Flexibility

Flexibility is the ability to adapt and adjust to changing circumstances, priorities, and expectations. This requires you to explore the importance of flexibility in navigating dynamic environments and managing diverse challenges. Embrace change, handle ambiguity, and make informed decisions in uncertain situations. Enhance your ability to think on your feet, remain open to new perspectives, and pivot when necessary. By mastering flexibility, you will demonstrate agility, resilience, and the ability to thrive in ever-evolving contexts.
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Roll with the Changes

Do you roll with the changes?

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Handling uncertainty

Do you deal with unclear situations well?

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Open to New Perspectives

Do you check out other people's viewpoints and ideas?

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Switch it up when needed

Do you switch up how you do things when the situation calls for it?

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10. Win-win mindset

The win-win mindset is an approach that seeks mutually beneficial outcomes, where all parties involved can achieve their goals and interests. This requires you to explore the principles of win-win thinking and develop strategies to foster collaboration and constructive problem-solving. Identify common ground, communicate effectively, and negotiate win-win solutions. Enhance your ability to find creative solutions, build trust, and cultivate harmonious relationships. By mastering the win-win mindset, you will promote a culture of cooperation, facilitate productive collaborations, and achieve mutually satisfying outcomes.
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Find Common Ground

Do you try to spot and find common ground?

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Being a grown-up

Do you deal with not getting what you want in a grown-up way?

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Keeping your integrity

Are you cool with walking away from a situation if it doesn't end up being good for both sides?

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Abundance Mentality

Do you keep an abundance mentality, thinking there's enough for everyone?

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