Example results
1. Empathy
Equip yourself with the powerful skill of empathy, enabling you to understand and connect with others on a deeper level. Recognize and appreciate different perspectives, communicate effectively, and demonstrate genuine compassion. Through practical exercises and reflective practices, you will enhance your ability to listen actively, validate emotions, and respond empathetically. By embracing empathy, you will foster stronger relationships, build trust, and create a supportive and inclusive environment.
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Be curious
Do you honestly try to get where other people are coming from?
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Look for what you have in common
Do you try to find things you have in common when you talk to other people?
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Sharing experiences
Do you talk about your own experiences when you're chatting with other people?
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Put yourself in their shoes
Do you try to see things from other people's perspective?
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Connect with your feelings
Do you connect with your own feelings to help you get where other people are coming from?
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2. Active listening
Active listening is a deliberate and attentive communication skill focused on fully understanding and engaging with the speaker. The objective of active listening is to provide the speaker with a supportive and empathetic environment in which their message is heard and comprehended. This involves giving undivided attention, using nonverbal cues, asking clarifying questions to ensure accurate understanding, and providing thoughtful responses that demonstrate genuine interest and empathy.
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Heads up
Do you really pay attention and stay focused when people talk to you?
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Don't Butt In
Do you let people finish what they're saying without cutting them off?
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Ask Questions
Do you ask questions to make things clearer and really get what people are saying when you talk with them?
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Show you’re really listening
Do you make it obvious you’re really listening by nodding, keeping eye contact, or giving other nonverbal cues when you talk with people?
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Holding Off on Jumping to Conclusions
Do you hold off on making up your mind until you've got all the info you need?
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Pushing your opinion or solutions
Do you make sure not to push your opinions or solutions on people when you talk, and let them share what they think?
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3. Authenticity
Authenticity enables you to embrace your true self and demonstrate genuine integrity in all aspects of your life. This requires self-awareness, identifying your values, and aligning your actions with your authentic self. Enhance your ability to communicate honestly, build trust, and foster meaningful connections. By embracing authenticity, you will cultivate a strong personal brand, inspire others, and create a positive and inclusive environment.
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Being cool with who you are
Do you feel good about who you are, and recognize both your strong points and your flaws?
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Self-expression
Do you share what you really think, feel, and believe in a real and honest way?
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Being real with yourself
Do you stick to who you are and what you believe in, even when other people try to push you to change?
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Do you stick to your values
Do you stick to your values?
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Go with your gut
Do you go with your gut?
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Don’t judge people
Do you try not to judge other people?
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4. Analytical thinking
The skill of analytical thinking enables you to approach problems and situations with a logical and systematic mindset. This requires you to gather and analyze information, identify patterns and trends, and draw meaningful insights. Enhance your ability to evaluate data objectively, make informed decisions, and solve complex problems. By cultivating analytical thinking, you will become a strategic thinker capable of uncovering hidden opportunities and driving effective solutions.
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Getting Info
Do you get the right and accurate info before you make up your mind?
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Breaking Stuff Down
Do you break down complicated info into smaller parts?
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Digging Into Info
Do you really look at info and think it through before making up your mind?
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Sizing Up Info
Do you check if info is trustworthy and reliable?
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Come Up With Real Takeaways
Do you come up with real and well-backed takeaways from the data and info you look at?
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5. Body language
Understanding nonverbal communication through body language will enable you to understand and utilize nonverbal cues effectively, such as facial expressions, gestures, and posture. This requires you to enhance your ability to communicate confidently, build rapport, and convey messages with impact. Enhance your interpersonal skills, strengthen your influence, and establish positive connections with others.
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Pick up on facial expressions
Do you pick up on and read facial expressions to get what other people are feeling or thinking?
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What Gestures Mean
Do you get what different nonverbal gestures mean?
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Reading Posture
Are you good at picking up on and understanding what someone's posture is saying?
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Do you pick up on tone?
Do you pick up on tone when people talk, noticing the little differences in how they say things?
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Keeping good eye contact
Do you keep good eye contact when you talk to people?
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6. Conflict resolution
Conflict is an inevitable part of human interaction, and you will need to develop the skills necessary to navigate conflicts effectively. This requires strategies for managing disagreements, fostering constructive dialogue, and finding mutually beneficial solutions. Enhance your ability to remain calm, listen empathetically, and facilitate productive discussions. By mastering conflict resolution, you will foster a culture of open communication, build stronger relationships, and create an environment conducive to collaboration and growth.
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Dealing with Conflicts
Do you deal with conflicts?
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Figuring out what the problem is
Do you make sure everyone’s clear about what’s going on and what the issues are when there’s a conflict?
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Don’t Play the Blame Game
Do you stay away from blaming or pointing fingers at people?
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Keep your cool
Do you keep your cool and stay collected when things get heated?
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Get everyone involved
Do you get everyone involved when you're dealing with conflicts?
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Figuring Out a Solution
Do you jump in and help figure out solutions when there's a conflict?
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7. Verbal communication
Verbal communication is a fundamental skill for conveying information, expressing ideas, and building relationships. This requires you to enhance your verbal communication abilities and explore techniques to articulate your thoughts effectively. Enhance your ability to convey messages with impact, ask thoughtful questions, and engage in meaningful conversations. By mastering verbal communication, you will improve your interpersonal effectiveness, foster understanding, and create connections that contribute to your personal and professional success.
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Get Your Messages Across with Impact
Do you get your messages across in a way that really hits home?
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Think before you speak
Do you think before you speak, thinking about how your words might affect things?
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Use clear and to-the-point language
Do you keep it short and sweet when you talk?
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Use effective tonality
Do you use tonality effectively?
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8. Influencing
Influencing is the ability to inspire and persuade others to embrace your ideas, opinions, and recommendations. This requires you to explore strategies for effective influencing and enhancing your persuasive communication skills. Enhance your ability to present compelling arguments, address objections, and negotiate win-win outcomes. By mastering influencing skills, you will become a persuasive communicator, foster collaboration, and achieve desired outcomes by gaining the support and cooperation of others.
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Making a Strong Case
Do you make strong cases to sway others?
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Dealing with pushback
Do you handle objections from others to sway them?
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Shared goals
Do you line up your goals with others?
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Using Silence
Do you use silence to try and influence others?
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Create a killer outcome
Do you lay out killer outcomes when you're trying to sway others?
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9. Negotiating
Negotiating is the art of reaching mutually beneficial agreements and resolving conflicts through effective communication and compromise. This requires you to explore the principles and techniques of negotiation. Enhance your ability to analyze interests, manage conflicts, and find creative solutions. By mastering negotiating skills, you will become a skilled negotiator, build stronger relationships, and achieve win-win outcomes that satisfy all parties involved.
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Digging into what folks want
Do you check out what everyone wants when you're negotiating?
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Give First
Do you give first, before asking for what you want?
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Find win-win solutions
Do you try to find win-win solutions for everyone?
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Talking about what you want
Do you talk about what you want during negotiations?
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Having options
Do you check out different options when you're negotiating?
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Ready to bail
Do you bail on a negotiation when the terms or conditions aren't in your favor?
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10. Storytelling
Storytelling is a powerful communication tool that enables you to engage, inspire, and influence others. This requires you to discover the art of storytelling and its applications in various contexts. Craft compelling narratives, use visual and verbal elements effectively, and connect with your audience emotionally. Enhance your ability to convey complex ideas, captivate attention, and leave a lasting impact. By mastering the skill of storytelling, you will become a more persuasive communicator, foster empathy, and effectively convey your messages to diverse audiences.
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Spinning awesome stories
Do you spin a story that really hooks your audience?
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Grabbing Attention
Do you grab attention when telling your story?
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Make a Lasting Impression
Do you try to make a lasting impression with your story?
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Make a real connection with your crowd
Do you connect with your crowd emotionally when telling stories?
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